I believe that showing people how KM can help improve their life in a real way, is the key to creating buy-in. Once KM methods are associated with concrete benefits the doors are open for progress to be made. This is an important step in generating momentum.
- Seek small wins first.
- Provide basic tactics and techniques that help people solve a problem or work more effectively.
- Seek evangelists and early adopters to gain much-needed support for the initiative.
- KM isn’t about a tool or a process it’s about people.